Order Issue

Why Was My Order Cancelled?

Orders may be canceled due to payment issues, stock availability, or other unforeseen circumstances. If your order has been canceled and you are unsure why, please contact our customer service team at [email protected]. We will provide you

My Order Was Cancelled, When Will I Receive My Refund?

If your order has been canceled, the refund process will happen automatically. The money will be refunded to your original payment method within 1-2 business days. Please note that sometimes it might take up to 5 business days for the refund to appea

Can I Cancel or Change My Order?

1. Cancelling Your Order:. Before Shipment: If you wish to cancel your order, please contact our customer service team at [email protected] as soon as possible. If your order has not yet been shipped, we can cancel it and issue a full refun

I Received a Damaged Package

We’re sorry to hear that your package arrived damaged. At Danish Endurance, we take great care in packing our products, but sometimes, damage can occur during transit. Here’s what you should do if you receive a damaged package:. 1. Inspect the Damage

I Received the Incorrect Item

If you have received the wrong item, we sincerely apologize for the mix-up. Please contact us via email at [email protected] so we can work together to find a solution. We are committed to ensuring that you receive the correct product. Your

I Ordered the Wrong Size/Color

We completely understand if you accidentally ordered the wrong size or color. Don’t worry, we’ve got you covered with our 30-day return policy from the day you receive your order. If you need to exchange or return an item, you are welcome to create a