My Order Was Cancelled, When Will I Receive My Refund?Updated 8 months ago
If your order has been canceled, the refund process will happen automatically. The money will be refunded to your original payment method within 1-2 weekdays. Please note that sometimes it might take up to 5 days for the refund to appear, depending on your bank or payment provider.
Danish Endurance issues refunds only to the original payment method to mitigate fraud risks. If your payment details have changed, we will still have to refund the sum to the bank account you purchased with. It is necessary to contact your bank for the proper handling and redirection of funds. We do not permit alternate refund methods to maintain transaction integrity and prevent chargeback fraud.
If you have any further questions, please don't hesitate to contact us at [email protected]. We're here to help!