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Shipping
Why Haven't I Received an Order or Shipping Confirmation?
When you place an order and complete the payment process, you will receive an order confirmation email at the email address you provided during the checkout process. Similarly, once your order has been shipped, you will receive a shipping confirmatio
How Can I Change My Shipping Address?
If you need to change your shipping address, please contact us as soon as possible at [email protected]. If your order has already been shipped, we will unfortunately not be able to change the address. In such cases, please reach out to us,
Why Am I Being Charged Extra for Shipping When My Order Qualifies for Free Shipping?
To enjoy free shipping, please ensure your order meets the minimum value required after any discounts or promotions are applied. Additionally, some items may not be eligible for free shipping, and certain promotions may come with specific terms and c
How Much is Shipping?
We offer FREE shipping on all orders above 600 DKK, 90 USD, 70 GBP, 80 EUR, 120 CAD, 900 SEK, and 900 NOK. For orders below these amounts, shipping costs will be calculated at checkout based on the destination and the selected shipping method. We alw
Where Do You Ship To?
We currently ship to the following countries:. Europe: Albania, Austria, Belarus, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithu
International Duties and Taxes
Taxes are included for all EU countries. You may face import tax and/or duties if your shipping address is to a country outside the EU, including but not limited to the United Kingdom, United States, and Norway. In the United Kingdom, you may have to