When you place an order and complete the payment process, you will receive an order confirmation email at the email address you provided during the checkout process. Similarly, once your order has been shipped, you will receive a shipping confirmatio

When you place an order and complete the payment process, you will receive an order confirmation email at the email address you provided during the checkout process. Similarly, once your order has been shipped, you will receive a shipping confirmation email.If you haven&apos;t received either of these emails, please ensure to check your junk or spam email folder. If the emails do not appear there, please contact us at <a href="mailto:support@danishendurance.com">support@danishendurance.com</a>.Additionally, if you accidentally entered an incorrect email address, please contact us at the same email address. When emailing us, please confirm your full name and order number so that we can locate your information in our system and assist you promptly.

Why Haven't I Received an Order or Shipping Confirmation?

If you need to change your shipping address, please contact us as soon as possible at support@danishendurance.com. If your order has already been shipped, we will unfortunately not be able to change the address. In such cases, please reach out to us,

If you need to change your shipping address, please contact us as soon as possible at <a data-fr-linked="true" href="mailto:support@danishendurance.com" id="isPasted">support@danishendurance.com</a>. If your order has already been shipped, we will unfortunately not be able to change the address. In such cases, please reach out to us, and we will assist you with the next steps.

How Can I Change My Shipping Address?

To enjoy free shipping, please ensure your order meets the minimum value required after any discounts or promotions are applied. Additionally, some items may not be eligible for free shipping, and certain promotions may come with specific terms and c

To enjoy free shipping, please ensure your order meets the minimum value required after any discounts or promotions are applied. Additionally, some items may not be eligible for free shipping, and certain promotions may come with specific terms and conditions.If you feel something is off, we&#x2019;re here to help! Reach out to us at <a data-fr-linked="true" href="mailto:support@danishendurance.com">support@danishendurance.com</a>, and we&apos;ll be happy to assist you in ensuring the best possible shopping experience.

Why Am I Being Charged Extra for Shipping When My Order Qualifies for Free Shipping?

We offer FREE shipping on all orders above 699 DKK, 105 USD, 80 GBP, 95 EUR, 155 CAD, 1100 SEK, and 1120 NOK.

We offer FREE shipping on all orders above 699 DKK, 105 USD, 80 GBP, 95 EUR, 155 CAD, 1100 SEK, and 1120 NOK.For orders below these amounts, shipping costs will be calculated at checkout based on the destination and the selected shipping method. We always strive to provide the most economical and efficient shipping options for our customers.If you need more detailed information about shipping rates to specific regions, please reach out to us at <a data-fr-linked="true" href="mailto:support@danishendurance.com">support@danishendurance.com</a>

How Much is Shipping?

Taxes are included for all EU countries, and in Norway all taxes and duties are included. Outside the EU, such as the UK and US, import duties or taxes may apply.

Taxes are included for all EU countries. You may face import tax and/or duties if your shipping address is to a country outside the EU, including but not limited to the United Kingdom and the United States.In the United Kingdom, you may have to pay tax or duties on orders above &#xA3;135.In Norway, all taxes and duties are included &#x2013; there are no extra costs on delivery.If you refuse a shipment, you will be responsible for the shipping charges, import duties, taxes or fees if applicable and the cost of returning the item(s). We will deduct this amount from your refund.

International Duties and Taxes

danish-endurance

Shipping

Delivery

How Do I Track My Order?

Why Can't I Track My Package?

Why Is My Order Delayed?

Tracking

How Long Does It Take to Deliver?

When Will I Receive My Refund?

What is Your Return Policy?

What Items Are Ineligible for Return?

How do I return a product?

Why Haven't I Received My Return Label?

Have You Received My Return?

Returns

Can I Exchange My Order?

When Will I Receive My Exchange Order?

Exchanges

Returns & Refunds

How Does the Gift Card Work?

My discount code isn’t working

How to get Discount codes and benefits

I forgot to add a promo code but already made a purchase

Gift Cards & Discount codes

Payments

Why Was My Order Cancelled?

My Order Was Cancelled, When Will I Receive My Refund?

Can I Cancel or Change My Order?

I Received a Damaged Package

I Received the Incorrect Item

I Ordered the Wrong Size/Color

Order Issue

I Received a Faulty Item

I’m Missing an Item from My Order

Product Issue

Product / Order Issues

I’m Having Trouble with the Website

What are the Benefits of Creating an Account?

How Do I Reset My Account Password?

How Can I Delete My Account?

Account Issues

Technical Issues

When will a product be available again?

How Do I Know What Size to Choose?

Where are your products manufactured?

Sustainability Initiatives / Forest Project

Questions for products and sizes

How Do I Submit a Collab Request?

Collabs / Influencer Partnerships

How do I contact Customer service at DANISH ENDURANCE?

Customer Service