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Returns
What is Your Return Policy?
If you need to make a return, you can do so within 30 days of receiving your package. Please log in to your customer account to submit a return or exchange request:. [Go to My Account]. All customers must create a Return Request before sending items
What Items Are Ineligible for Return?
We accept returns for most items. However, there are a few exceptions that we want to make sure you’re aware of. To be eligible for a return, your item must be unused and still in its original packaging. This ensures that we can process your return s
How do I return a product?
If you need to make a return, you can do so within 30 days of receiving your package. Please log in to your customer account to submit a return or exchange request:. [Go to My Account]. All customers must create a Return Request before sending items
Why Haven't I Received My Return Label?
First, please check to see if your return request has been processed. If it has, and you still haven’t received the label, check your email’s junk or spam folder—sometimes things end up there by mistake. If you’re still having trouble, please contact
Have You Received My Return?
Once we’ve received and processed your return, we’ll send you an email confirmation to let you know. Please note that processing times may vary depending on your location and the return shipping method used. For Returns from Within the EU:. If you’re