Forsendelse

Why haven't I received an order or shipping confirmation?

Once you've placed your order and completed the payment, you'll receive an order confirmation email at the email address you provided during checkout. You'll also receive a shipping confirmation email once your order has been dispatched. If you haven

How can I change my shipping address?

If you need to change your shipping address, please contact us as soon as possible at [email protected]. If your order has not yet been dispatched, we'll do our best to update the address before it ships. You can also submit a cancellation

Why am I being charged for shipping when my order qualifies for free shipping?

To qualify for free shipping, your order must meet the minimum order value after any discounts or promotional offers have been applied. If you believe you've been charged incorrectly, we're here to help. Please contact us at [email protected]

How much does shipping cost?

We offer FREE shipping on all orders over DKK 699, USD 105, GBP 80, EUR 95, CAD 145, SEK 1,100, and NOK 1,120. For orders below these amounts, shipping costs are calculated at checkout based on your delivery destination and the shipping method you se

International duties and taxes

Taxes are included for all orders shipped within the European Union (EU). For deliveries to countries outside the EU, including but not limited to the United Kingdom, the United States, Canada, and Norway, you may be required to pay import duties, cu