I Received a Faulty Item!Updated 8 months ago

We are very sorry to hear that you've received an item that isn’t in the condition you expected.

To resolve this as quickly as possible, please contact our support team at [email protected]. Kindly include the following details:

A description of the damage

A photo of the damaged product

Your order number

Confirmation of your address

Please note that we are unable to assist with product issues for orders placed over a year ago. Our quality control process is designed to ensure that our customers have the best shopping experience, ensuring all items are delivered in their original condition.

Thank you for your understanding and cooperation.