I Received a Faulty ItemUpdated 4 months ago
We are very sorry to hear that you've received an item that isn’t in the condition you expected.
To resolve this as quickly as possible, please contact our support team at [email protected].
Kindly include the following details:
- A description of the damage
- A photo of the damaged product
- Your order number
- Confirmation of your address
Please note that we are unable to assist with product issues for orders placed over a year ago.
If your item was purchased somewhere other than our website, please start by contacting their customer service.
If they are unable to help, you’re welcome to contact us.
Our quality control process is designed to ensure that our customers have the best shopping experience, ensuring all items are delivered in their original condition.
Thank you for your understanding and cooperation.